1. Information We Collect

• Contact details: name, email, phone number, and message content from contact forms, free audit requests, or strategy call bookings.
• Automatically collected data: IP address, browser type, device type, pages visited, and time on site, via Google Analytics (GA4) and Google Tag Manager.
• Communication data: messages sent via WhatsApp, email, or phone.
• Payment-related data: name, contact number, selected service, referral code, and payment screenshot, if you use our Payment page.
• Identity verification data: name, address, and government ID images (e.g. Aadhaar), submitted through our Influencer Registration page.
• Cookies: as described in our Cookie Policy below.

2. How We Use Your Information

• Respond to inquiries and provide requested services
• Process payments and verify influencer registrations
• Send free audits, proposals, or opted-in marketing updates
• Improve our website and services based on usage patterns
• Comply with legal obligations

We do not sell your personal information to third parties.

3. How We Share Information

• Service providers who help operate our website and business (hosting, email, analytics), bound by confidentiality obligations
• Legal authorities, if required by law
• A successor entity, in the event of a merger, acquisition, or sale of business assets

4. Sensitive Data — Identity Documents and Payment Information

Where we collect government ID documents (such as Aadhaar, for influencer verification) or payment confirmation screenshots, this data is treated as sensitive personal data under the DPDPA. It is:

• Collected only with explicit consent at the point of submission
• Stored securely with restricted, need-to-know access within our team
• Never displayed publicly or shared with third parties outside verification purposes
• Retained only as long as necessary for verification, with deletion considered for rejected or inactive applications

5. Cookies and Analytics

Our website uses cookies and similar technologies, including Google Analytics and Google Tag Manager. Full details are in our Cookie Policy below, which should be read alongside this page.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law.

7. Your Rights (DPDPA)

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion, subject to legal or legitimate business retention needs
• Withdraw consent for marketing communications at any time
• Lodge a grievance regarding how your data is handled

8. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Contact Us

• Email: support@collabmate.in
• Address: Godrej Genesis Building, Sector V, Bidhannagar, Kolkata
• Phone: +91 73842 26743

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website, helping the site remember your visit and preferences.

2. Types of Cookies We Use

• Essential cookies: required for site functionality, cannot be disabled without affecting the site.
• Analytics cookies: via Google Analytics (GA4) and Google Tag Manager, to understand site usage.
• Preference cookies: remember choices you've made on the site.
• Marketing/advertising cookies: used to measure the performance of ad campaigns (e.g. Google Ads, Meta Ads) where active.

3. Third-Party Tools We Use

• Google Analytics (GA4)
• Google Tag Manager

4. How Long Do Cookies Last?

Session cookies are deleted when you close your browser. Persistent cookies remain for a set period (commonly 30 days to 2 years) or until deleted manually.

5. Managing Your Cookie Preferences

You can control or delete cookies through your browser settings, including viewing, deleting, or blocking cookies. Disabling cookies may affect site functionality.

6. Do Not Track Signals

Our website does not currently respond to "Do Not Track" browser signals, consistent with the lack of a unified industry standard for interpreting them.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted here with an updated "Last updated" date.

8. Contact Us

• Email: support@collabmate.in
• Address: Godrej Genesis Building, Sector V, Bidhannagar, Kolkata